Legal
Cookie Policy
We keep browser storage to the minimum needed to run the support desk securely. There are no advertising or cross-site tracking cookies on this website.
Last updated 1 January 2026
What we use
Strictly necessary storage. When a member of support staff signs in, the session is held in the browser so the administrator dashboard stays available between page loads. Without it, staff tooling cannot function.
Security and anti-abuse. Short-lived values used to detect automated submissions and duplicate requests.
No advertising or analytics profiling. We do not set third-party advertising cookies and we do not build behavioural profiles of visitors.
Submitting a request without signing in
You do not need an account or a login to submit or track a support request. Visiting the public pages of this site does not require any non-essential storage.
Managing cookies
Every major browser lets you view, block and delete cookies and site data from its privacy settings. Blocking strictly necessary storage will prevent staff sign-in from working, but it will not stop you submitting or tracking a request.
Related policies
For details on the personal data inside a request, see the Privacy Policy. For the rules that apply to using the service, see the Terms of Service.
Contact
Questions about this policy can be sent to askallegiant@gmail.com.